Resume

Education

Maseno University
2020 — 2025
Bachelor of Science in Computer Science
Comprehensive study of computer science fundamentals, software engineering, algorithms, and web development. Active participant in coding competitions and hackathons.
Starehe Boys' Centre & School
2016 — 2019
Kenya Certificate of Secondary Education in Highschool diploma
Excelled in Mathematics, Physics, and Computer Studies. Member of the school's technology club and participated in national science competitions.
Mumias Muslim Primary School
2008 — 2015
Kenya Certificate of Primary Education in Primary School
Strong foundation in core subjects with particular interest in mathematics and sciences.

Experience

IT Assistant
2025 — Present
🏢Hebatullah Brothers Limited • Nairobi, Kenya
Providing comprehensive IT support and technical assistance for business operations, infrastructure management, and digital transformation initiatives.
Key Responsibilities:
- Manage and maintain company IT infrastructure including servers, networks, and workstations
- Provide technical support to staff for hardware, software, and connectivity issues
- Implement and monitor cybersecurity measures to protect company data and systems
- Assist in software deployment, updates, and system configurations
- Maintain IT documentation and asset inventory management
⭐Key Achievements:
- Successfully resolved 95% of helpdesk tickets within 24 hours
- Implemented automated backup solutions improving data security
- Reduced system downtime by 30% through proactive maintenance
Windows ServerActive DirectoryNetwork AdministrationIT SupportCybersecurityMicrosoft 365Hardware Troubleshooting
Industrial Attachment - IT Infrastructure & Support
2023 — 2023
🏢Masinde Muliro University of Science and Technology • Kakamega, Kenya
Completed an intensive industrial attachment within the university's central IT department. Gained hands-on experience in enterprise-scale network administration, system maintenance, and user support for a large academic institution.
Key Responsibilities:
- Assisted in the administration and maintenance of the university's campus-wide network infrastructure, ensuring connectivity for thousands of users
- Deployed, configured, and maintained computer lab workstations, installing essential academic software and security updates
- Provided frontline technical support to faculty, staff, and students, resolving hardware and software issues efficiently
- Participated in server maintenance tasks, including data backups, user account management, and system performance monitoring
- Collaborated with senior network engineers to troubleshoot complex connectivity issues and implement network upgrades
⭐Key Achievements:
- Played a key role in the successful deployment and configuration of 50+ new workstations for the Computer Science department
- Significantly reduced helpdesk ticket resolution time by implementing a structured troubleshooting workflow
- Created comprehensive user documentation and troubleshooting guides, improving self-service capabilities for students
- Commended by supervisors for exceptional technical aptitude, rapid learning, and dedication to service excellence
Network AdministrationWindows Server EnvironmentLinux System AdministrationHardware MaintenanceTechnical SupportSystem DeploymentTroubleshooting
Freelance Full-Stack Developer & Solutions Architect
2022 — Present
🏢Self-Employed • Remote / Nairobi
Delivering high-impact custom software solutions for diverse global clients, ranging from FinTech and E-commerce to AI/ML and IoT systems. Specializing in architecting scalable, cloud-native applications that solve complex business problems.
Key Responsibilities:
- Architect and develop enterprise-grade web applications using modern stacks (React, Next.js, Node.js) with a focus on scalability and performance
- Design and implement complex backend systems, microservices, and RESTful/GraphQL APIs to support high-load environments
- Integrate advanced technologies such as Machine Learning models, IoT sensor networks, and real-time communication protocols (WebRTC) into client solutions
- Manage the full software development lifecycle (SDLC) from requirements gathering and system design to deployment and CI/CD automation
- Provide expert technical consultation on cloud architecture (AWS/Azure), database design, and security best practices
⭐Key Achievements:
- Developed "CloudCommerce", a microservices-based e-commerce platform on AWS handling 100K+ concurrent users with auto-scaling capabilities
- Built "AfriPay", a unified FinTech API integrating M-Pesa and Airtel Money, currently adopted by 50+ businesses for seamless payment processing
- Created "SmartCity", an AI-powered traffic prediction system using PyTorch and FastAPI to aid urban planning decisions
- Designed "SecureChat", a privacy-first messaging application featuring end-to-end encryption and self-destructing messages
- Delivered 15+ successful projects with a 100% client satisfaction rate, generating significant revenue growth for partner businesses
React & Next.jsNode.js & TypeScriptPython (AI/ML)AWS & Cloud ArchitectureDocker & KubernetesPostgreSQL & MongoDBDevOps & CI/CDSystem Design